Richard S. Gallagher: The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations : What to Say to Defuse Even the Worst Customer Situations

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations : What to Say to Defuse Even the Worst Customer Situations



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Author: Richard S. Gallagher
Number of Pages: 208 pages
Published Date: 20 Mar 2013
Publisher: Amacom
Publication Country: New York, United States
Language: English
ISBN: 9780814431832
Download Link: Click Here
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